PRIVACY POLICY

A. Introduction

MAKING ONLINE EASY LLC, DBA DFY Appointments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

B. Information We Collect

a) Personal Information:

When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, and phone numbers.

b) Non-Personal Information:

For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.

C. How We Use Your Information

We may use the collected information for purposes, including but not limited to:

a) Providing and personalizing our services

b) Processing transactions and delivering products

c) Sending periodic emails or SMS messages related to your orders, appointments, or inquiries

d) Responding to your questions and providing customer support

e) Improving our services and developing new features

f) Complying with legal and regulatory requirements

D. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from MAKING ONLINE EASY LLC, DBA DFY Appointments.

a) Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message.

b) Help: For assistance, reply HELP or contact us at [email protected].

c) No Sharing: We do not share SMS opt-in data or consent with third parties for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

E. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with:

• Service providers who assist us in delivering our services
• Law enforcement or regulatory authorities, if required by law

a) Third-Party Service Providers:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

b) Legal Compliance:

We may disclose information when required by law or in response to lawful requests by public authorities.

F. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

G. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

H. Your Privacy Rights

If you are a resident of the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data.

If you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

I. Cookies

What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit our website. Cookies help websites function efficiently, remember user preferences, improve performance, and provide a better browsing experience.

Types of Cookies We Use

a) Essential Cookies

These cookies are necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, certain features may not function properly.

b) Analytical and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

-Most visited pages

-Time spent on pages

-Navigation paths

-Website performance

-Error reports

This information helps us improve the performance and usability of our website.

c) Functionality Cookies

Functionality cookies remember your preferences and settings, such as language selection or previously entered information, allowing us to personalize your experience.

d) Targeting and Advertising Cookies

These cookies may be used to deliver advertisements that are more relevant to your interests. They also help measure the effectiveness of advertising campaigns and may track browsing behavior across websites.

How We Use Cookies

We use cookies to:

-Improve website functionality.

-Enhance your browsing experience.

-Remember your preferences.

-Analyze website traffic and performance.

-Improve our products and services.

-Personalize content and advertisements where applicable.

Managing Cookies

Most web browsers allow you to manage cookie preferences through browser settings.

You may:

-Delete existing cookies.

-Block future cookies.

-Receive notifications before cookies are stored.

-Please note that disabling essential cookies may affect the functionality of certain portions of our website.

Third-Party Cookies

We may use trusted third-party services (such as analytics providers or advertising partners) that place cookies on your device to provide analytics, measure website performance, or support marketing activities.

These providers maintain their own privacy policies, and we encourage you to review them.

Updates to Our Cookie Practices

We may update our use of cookies from time to time to reflect changes in technology, applicable laws, or our services. Any updates will be reflected in this Privacy Policy.

J. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].